1. Introduction

Welcome to Satvashwa Sales Pvt Ltd. These Terms & Conditions govern your use of our website, services, and any purchases made through our platform. By accessing or using our website, you agree to be bound by these terms in full. If you do not agree with any part of these terms, you are advised not to use our services. Terms and Conditions act as a legal agreement between the business and the user, defining rights, responsibilities, and acceptable usage.

2. Use of Website

By using this website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the platform. Any misuse, attempt to breach security, or unauthorised activity is strictly prohibited. We reserve the right to suspend or terminate access to users who violate these conditions.

3. Products & Services

Satvashwa Sales Pvt Ltd specialises in various gifting solutions, including customised and bulk orders. All products displayed on the website are subject to availability and may vary in design, packaging, or specifications depending on customisation requirements. We reserve the right to modify or discontinue products or services without prior notice.

4. Orders & Acceptance

All orders placed through our platform are subject to acceptance and availability. Once an order is placed, it will be confirmed only after internal verification and approval. We reserve the right to refuse or cancel any order at our discretion, including cases involving incorrect pricing, incomplete information, or suspected fraudulent activity.

5. Pricing & Payment

All prices are quoted in Indian Rupees (INR) unless stated otherwise. Pricing may vary depending on customisation, quantity, and delivery requirements. Payments must be made through approved payment methods as communicated during the order process. We reserve the right to revise pricing at any time without prior notice. Payment-related clauses are a standard part of Terms & Conditions to ensure clarity in transactions.

6. Customisation & Approval

For customised or branded orders, clients are responsible for reviewing and approving designs, specifications, and details before production begins. Once approved, no changes can be made. Satvashwa Sales Pvt Ltd shall not be held responsible for errors approved by the client during the design or confirmation stage.

7. Intellectual Property

All content on this website, including text, images, designs, logos, and branding elements, is the intellectual property of Satvashwa Sales Pvt Ltd and is protected under applicable laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written consent.

8. Limitation of Liability

Satvashwa Sales Pvt Ltd shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services. While we strive to provide accurate information and high-quality services, we do not guarantee that the website will always be error-free or uninterrupted. Limitation of liability clauses help businesses reduce legal risks and define accountability boundaries.

9. Shipping, Returns & Refunds

All policies related to shipping, delivery, returns, refunds, and cancellations are governed by our respective policy pages available on the website. By placing an order, you agree to these policies as part of these Terms & Conditions.

10. Third-Party Links

Our website may include links to third-party websites or services. These are provided for convenience only, and Satvashwa Sales Pvt Ltd does not endorse or take responsibility for the content, policies, or practices of such external platforms.

11. User Responsibilities

Users are responsible for providing accurate and complete information while placing orders or interacting with our platform. Any losses or delays caused due to incorrect information provided by the user shall not be the responsibility of Satvashwa Sales Pvt Ltd.

12. Termination of Use

We reserve the right to terminate or restrict access to our website or services at any time, without prior notice, if we believe that a user has violated these Terms & Conditions or engaged in unlawful or harmful activities.

13. Changes to Terms

Satvashwa Sales Pvt Ltd reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

14. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts in Pune, Maharashtra. In India, such agreements are treated as binding contracts under applicable laws.

Closing Statement

At Satvashwa Sales Pvt Ltd, we aim to maintain complete transparency, professionalism, and trust in every interaction. These Terms & Conditions are designed to ensure a smooth and reliable experience for all our clients and partners.