FAQ's
1. Ordering and MOQ
What is the MOQ
Most products start at 50 to 100 units. Theme kits may have higher MOQ
How soon should we place an order
Please allow 7 to 21 days. For festivals place orders earlier.
2. Branding and Mock Ups
What branding options are available
Screen, UV, laser, embroidery, stickers and sleeves.
Do you provide mock ups
Yes, digital mock ups are included. Physical samples are optional.
3. Pricing and Payments
Do you share price bands
We share price ranges during curation and a final quote after selections.
What are the payment terms
Standard advance with balance before dispatch unless agreed otherwise.
4. Delivery and Logistics
Do you deliver across India
Yes, PAN India delivery with tracking is available.
Can you ship to multiple addresses
Yes, we handle split shipments.
5. Quality and Replacements
What if items are damaged in transit
We replace damaged items reported within the defined window with photos.
Do you offer warranty
Warranty is product specific and will be stated in the quote.
6. Invoices and Taxes
Do you provide GST invoices
Yes, GST invoices are provided with HSN codes.
7. Sustainability
Do you have eco friendly gifts
Yes, we curate eco and recycled material options on request.